How can I be a successful care provider on Tailzer
To stand out as the care provider in your
area that clients need to flock to, we recommend the following tips:
- Always keep your profile updated. Let the pet owners know in your bio if you will not be available on certain days so that they can know to look for an alternative.
- Keep your photo album updated.
If you have photos of previous 4-legged-friends having a ball, show
the world. It will make you look
more appealing to new customers and will show pet owners that pets have a
hoot when they're with you!
- Keep your description updated.
You must let clients know exactly what you do and what you're great
at. Ask yourself the question 'why
would I choose me?' Include things
like availability, if there are breeds you don't accept and if you have
any specific veterinary education.
It's all about standing out, and this is sure to help!
- Keep your home or business premises clean, tidy and safe for
new animals. This includes making
sure doors close properly, and that there is nothing that could cause harm
to your new bushy-tailed friend.
Make sure outdoor spaces are secure and if you're lucky enough to
have a pond, a swimming pool or running water nearby, ensure special care
is given so that no accidents take place.
Also, ensure any breakables or valuables are out of reach, you have
- During your initial meet and greet ask the right
questions. We recommend the
following as a checklist to fully understand the pet and owner’s needs:
pet have any specific dietary requirements?
pet have any allergies?
any specific mealtimes and quantity rules I need to abide by?
your pets’ walk times?
Is your pet
allowed treats? If so, what quantity?
pet have a current illness?
Is your pet
currently taking any medication?
pets’ vaccinations all up to date?
pet get separation anxiety?
Is your pet
friendly with other animals?
- Keep in contact with the owner.
It can be easy to get carried away in the day to day running of
your business, but remember, your client is probably just as anxious as
their pet is. Nothing makes them
happier than receiving photos and message updates on how their favourite
friend is getting on. The best
thing is we've ensured this is easy with our in-app messaging system.