A meet and greet is part of our booking process and is an essential requirement. After all, you want to know who is looking after your pet when you’re away. Likewise, our care providers need to get to know both of you to deliver the best care service possible. It is the best way of deciding if it is a good match, if the provider can cater to your pets’ specific needs and more importantly if they'll get along! It's also an excellent opportunity to discuss your pets’ requirements in more detail.