We need to take your details to make a booking; however, we do everything we can to protect the privacy of your data. Your name is required for identification, ensuring you are who you say you are, and your mobile number will be taken for contact purposes only. Your credit or debit card details are only asked for by our payment gateway partner when checking out and it is not saved on our database. Your personal details are kept safe and will never be sold to third parties. When contacting carers, the only piece of personal information initially visible is your contact name. It is then up to you how much or how little private information you give via our secure messenger.