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Help-center Pet Owner What happens if my pet gets sick?

Trust and Safety

What happens if my pet gets sick?

We will, of course, contact you directly and take the appropriate action.  We would encourage you to let your care provider know what you would like them to do in the event of an emergency.  You should also leave alternative contact details if you can't be reached, along with the best contact details of your preferred vet.  If an ongoing health problem doesn't cause the illness at the time of the booking, you may be covered by our Tailzer Guarantee.    

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